Job Openings Systems and Network Administrator L2

About the job Systems and Network Administrator L2

Accountabilities:

  • Successfully research and identify solutions to software and hardware issues.
  • Diagnose and troubleshoot advanced technical issues, including but not limited to
  • firewalls, switches, windows servers, and cloud environments such as Azure, account
  • setup, network configuration, application support, Active Directory management,
  • security incident response, etc.
  • Communicate regularly with assigned clients to ensure service quality meets client
  • expectations.
  • Provide critical incident management and be the interface between clients and technical
  • teams within the company during outages and other significant events!
  • Prioritize and manage several open issues at one time.
  • Document and follow up with clients to ensure their IT systems are fully functional after
  • troubleshooting.

Requirements:

  • 3 - 5 years of solid experience in Systems administration position, preferably in an
  • MSP environment
  • Advanced technical troubleshooting experience, recognizing and resolving issues in
  • several IT environments.
  • Strong proficiency in end-customer communication skills, with the ability to successfully
  • identify and address concerns.
  • Administration experience with Windows AD environments, storage area networks,
  • DHCP, and DNS
  • Robust knowledge of Citrix Virtual Apps & Desktops, Microsoft Failover Cluster,
  • Microsoft Hyper-V Manager, Microsoft System Center Virtual Machine Manager
  • (SCVMM)
  • Experience with hypervisors and virtualizations sub-systems
  • Administration experience with Microsoft Azure, Office365 and AWS.
  • Desktop support expertise, including Windows, Mac OS X, Linux, and Office 365.
  • Proficient in administering and troubleshooting VoIP system.
  • Skilled in configuring and troubleshooting Cisco network equipment.
  • Expertise in administering storage arrays and backup tools.

Additional:

  • Professional IT Certifications such as MCSA or MCSE (Microsoft 365 & Azure), Cisco
  • CCNA, CCNP, CCIE, or VMware VCP are ideal