Job Openings Non-Voice Agent

About the job Non-Voice Agent

The Video Record & Review Specialist is responsible for reviewing exam videos from various schools with high regard to the exam integrity.

Job Duties:

  • Checks and reviews exam records from students coming from different schools
  • Reviews and follows the org policies & rules exceptions
  • Flags violations which also includes accurate time stamps
  • Prioritizes in reviewing prioritized schools based on the client list
  • Corrects, edits and adds violations when necessary
  • Delivers exams right after reviewing them
  • Works and communicates effectively with various levels of management
  • Ok with Shifting schedule (Specially on Night Shift)

Qualifications for Cebu:

  • No BPO experience or 6 month to 1 year BPO experience
  • Good Comms/Conversant
  • Ok with Shifting schedule (Specially on Night Shift)