German Speaker - Cebu

Key responsibilities

• This is a full-time on-site role for a German Customer Service (Manila Voice / Cebu Chat) representative at Neusoft Cloud Technology in Manila and Cebu site.
• The role involves providing customer support, ensuring customer satisfaction, maintaining phone etiquette, and delivering excellent customer service on a daily basis.

Qualifications & Desired Skills

• Customer Support and Customer Satisfaction skills
• Phone Etiquette and Customer Service expertise
• Experience in enhancing Customer Experience
• Strong communication skills in German, Oral and written
• Ability to multitask and work in a fast-paced environment
• Previous experience in a customer service role