Business Development Representative

Key Responsibilities:

• Outbound Calling: Conduct outbound calls to potential and existing sellers to sell products and services.
• Sales Targets: Achieve and exceed monthly and quarterly sales targets.
• Up-Selling and Cross-Selling: Identify opportunities to up-sell and cross-sell additional products and services to existing sellers.
• Customer Relationship Management: Build and maintain strong relationships with sellers to ensure long-term satisfaction and repeat business.
• Product Knowledge: Maintain an in-depth knowledge of the companys products and services to effectively communicate their value to sellers.
• Sales Reporting: Maintain accurate records of sales activities and customer interactions in the CRM system.
• Feedback and Improvement: Provide feedback to the sales team and management on seller needs, market trends, and competition.
• Training and Development: Participate in ongoing training and development programs to improve sales skills and product knowledge.

• Issue Resolution: Troubleshoot and resolve any issues partners/sellers may encounter during the onboarding process, escalating to the appropriate teams as needed.

• Collaboration: Work closely with cross-functional teams, including operations, IT, and marketing, to ensure a cohesive onboarding experience for partners/sellers.

• Performance Tracking: Monitor and report on the progress of partner onboarding, using data to drive continuous improvement.

Required Skills & Qualifications + Experience:

• Education: Bachelors degree in Business, Communications, or a related field.

• Experience: 2+ years of experience in Sales, seller support, partner onboarding, customer service, or a related role. Experience in the e-commerce industry is a must

Skills:

• Excellent verbal and written communication skills.
• Strong problem-solving and analytical abilities.
• Proficiency in Microsoft Office Suite (Excel, Word)
• Ability to work independently and as part of a team.
• Strong organizational skills and attention to detail