Job Description:
About the Role:
The Assistant Catering Manager plays a crucial role in the successful execution of catering events. This position requires a strong organizational ability, excellent communication skills, and a passion for providing exceptional customer service. The Assistant Catering Manager will assist the Catering Manager in overseeing all aspects of event planning and execution, ensuring that events run smoothly and meet the highest standards of quality.
Responsibilities:
- Event Planning and Coordination:
- Assist in the development of event timelines and schedules.
- Coordinate with clients to understand their specific requirements and preferences.
- Oversee the selection and procurement of food, beverages, and equipment.
- Liaise with vendors and suppliers to ensure timely delivery and setup.
- Team Management:
- Supervise and coordinate the work of catering staff, including servers, bartenders, and kitchen staff.
- Provide training and development opportunities for team members.
- Ensure adherence to safety and hygiene standards.
- Quality Control:
- Monitor the quality of food and beverage presentation.
- Inspect event setups and ensure compliance with client specifications.
- Address any issues or complaints promptly.
- Customer Service:
- Interact with clients in a professional and courteous manner.
- Resolve customer inquiries and concerns effectively.
- Build strong relationships with clients to foster repeat business.
Qualifications:
- Bachelor's degree in hospitality management or a related field.
- Minimum of 2 years of experience in catering or event management.
- Strong organizational and time management skills.
- Excellent communication and interpersonal skills.
- Ability to work under pressure and meet deadlines.
- Microsoft Office skills.
- Food safety certification is preferred.