IT Software Support Specialist

IT Software Support Specialist

HYBRID, PERMANENT OPPORTUNITY: Fort Washington, PA

Our client is seeking an experienced IT Software Support Specialist to provide stellar customer service for their custom software solutions.

What you will be doing:

Troubleshooting and resolving issues for Desktop, Laptop and Mobile application platforms as well as providing server administration support for both server hardware and software.
Building and configuring hardware, like Windows-based PC's, Office 365 admin etc.

What you bring to the table:
Minimum A+ or N+ or equivalent certificates or work experience (MS Networking Essentials, MS Desktop
Certification -MCDST)
A Bachelors degree in IT or related field with a minimum of three years of experience. A higher number
of years of experience may be substituted for a college degree. Technical Degree or relevant
certifications are a plus.

Strong customer service oriented mindset, with the ability to communicate professionals. 
You are a strong problem solver and love to come up with effective solutions!
You have experience with Windows Server Administration and can troubleshoot all types of issues like: server faults, backup faults and errors, application faults and errors, and other technical issues to include DHCP/DNS/FTP/AD/GP

Bonus

Previous work at MSP
Ability to work is fast paced fluid environment with multiple customers and configurations