Customer Service Representative

Job Qualifications:

• No BPO experience required
• At least HS/SHS Graduate
• Excellent verbal and written communication skills
• Amenable to work full-time onsite, shifting schedules, and split offs

Responsibilities:

• Provide exceptional customer service via phone, email, and chat
• Assist customers with inquiries, concerns, and issue resolution
• Maintain a positive and professional attitude in all customer interactions
• Follow company guidelines and protocols for handling customer inquiries and escalations
• Meet or exceed performance metrics and goals as outlined by management

Benefits:

• Competitive salary
• Health insurance coverage
• Opportunities for career growth and advancement
• Supportive work environment