Head Waiter

A fantastic opportunity to work in a 4 star hotel in Kato Paphos.  

Salary subject to experience.

RESPONSIBILITIES:

• Complete the full range of restaurant duties: prepare/set up tables, stations, clean equipment; greet and escort guests/customers to their tables; present menus; provide detailed information; offer recommendations; up-sell additional products; take accurate food and drinks orders; communicate details to the kitchen or bar staff: serve food and drink orders; process bills; handle payments.
• Assist with managing shift activities in the restaurants and other related areas.
• Train and coach team members so they develop their system knowledge and personal skills.
• Assign duties to subordinates, resolve issues/problems, and encourage other team members to ensure service standards and company policies are achieved.
• Respond to guests' needs and requests, resolve issues/complaints/problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service.
• Work proactively, focusing on delivering standards whilst maximizing revenues.
• Build strong relationships with other personnel from kitchens, bars, room service, etc.
• See Job Description for full list of responsibilities.

Requirements:

• Minimum 2 year of restaurant waiter experience, or in the catering/hospitality sector.
• Having attended a hotel/catering school as well as having previous experience in a similar luxury hotel, will be considered additional advantages.
• Exceptional customer service skills.
• Excellent interpersonal and communication skills (verbal and written).
• Active listening skills.
• Must speak, read, and write English;