Restaurant Manager

Job Description: 

Restaurant Manager - Fine-Casual Dining Restaurant (Saudi Arabia)

Position Overview:

We are looking for a dedicated and dynamic Restaurant Manager to oversee the operations of a fine-casual dining restaurant in Saudi Arabia. The ideal candidate will be responsible for managing all aspects of the restaurant, ensuring a seamless dining experience, leading the front-of-house (FOH) team, and maintaining the highest levels of service and customer satisfaction. This role requires a strategic thinker who can balance day-to-day operations with long-term goals to drive the restaurants success.

Key Responsibilities:

1.Operational Management:

• Oversee the daily operations of the restaurant, ensuring all departments run smoothly.
• Monitor and manage the floor during service to maintain high standards of quality and efficiency.
• Ensure compliance with health, safety, and hygiene regulations in line with Saudi law.

2.Team Leadership:

• Recruit, train, and supervise FOH staff, fostering a positive and professional work environment.
• Schedule shifts and manage labor to optimize productivity while controlling costs.
• Provide regular coaching and feedback to enhance team performance.

3.Customer Service Excellence:

• Ensure every guest receives exceptional service and promptly address any issues or complaints.
• Cultivate relationships with regular patrons and VIP guests to enhance loyalty and satisfaction.
• Conduct regular training sessions to maintain superior service standards.

4.Financial Management:

• Manage budgets, track expenses, and implement cost-control measures.
• Analyze sales reports and key performance indicators (KPIs) to identify opportunities for growth.
• Work with the executive team to develop promotional strategies to increase revenue.

5.Inventory and Vendor Management:

• Oversee inventory levels, ensuring adequate supplies without excessive waste.
• Establish and maintain relationships with suppliers to secure quality products at the best rates.
• Monitor and manage beverage and liquor stock, ensuring proper inventory control.

6.Marketing and Event Coordination:

• Collaborate with the marketing team to promote the restaurant and attract customers.
• Plan and execute special events, seasonal promotions, and private dining experiences. 
• Engage in local community events and partnerships to build brand visibility.

7.Staff and Guest Safety:

• Maintain a secure environment for staff and guests.
• Ensure proper handling of emergencies, from first aid to evacuation procedures.

Qualifications:

• Proven experience as a Restaurant Manager or similar leadership role in upscale dining establishments.
• Strong knowledge of fine-dining or fine-casual dining operations.
• Excellent leadership, organizational, and communication skills.
• Ability to analyze financial data and manage budgets effectively.
• Strong customer service focus with an eye for detail and quality.
• Proficiency in point-of-sale (POS) systems and restaurant management software.
• Fluent in English; Arabic language skills are an advantage.

What We Offer:

• Competitive salary and benefits package.
• Accommodation and relocation assistance.
• Opportunities for career advancement within a growing restaurant brand.
• A vibrant work environment in Saudi Arabia's dynamic hospitality sector.