Senior Management FOH

Job Title:
Senior Management - Front of House (FOH)

Reports to:
Restaurant General Manager

Direct Reports:
Service Team

Location:
Cebu, Philippines

About the Company:

Located in the bustling heart of Cebu, this modern European-inspired restaurant offers a carefully curated menu designed for sharing, complemented by a selection of expertly crafted cocktails. As part of a world-class hospitality group, the restaurant is committed to delivering an exceptional dining experience, where every dish is a work of art and every guest is treated like royalty.

Role Purpose:

This is an exciting opportunity for a driven, dynamic leader to step into a Senior Management role within the Front of House team. The ideal candidate will have a strong passion for hospitality, with a proven ability to elevate guest experiences and lead a talented team. You will oversee the daily operations, ensuring that service standards remain consistently high, while creating an inspiring and collaborative environment for your team to thrive.

Key Responsibilities:

• Lead and inspire the Front of House team, fostering a culture of excellence and professionalism.
• Ensure the seamless execution of daily service, from floor management to order flow, creating a memorable experience for every guest.
• Nurture and develop team members, providing guidance, training, and motivation to help them achieve their full potential.
• Handle guest interactions with confidence, resolving any concerns with grace and professionalism.
• Maintain smooth communication between the front of house, kitchen, and bar, ensuring the timely and accurate delivery of orders.
• Assist with inventory and stock management, ensuring the restaurant is always fully equipped for service.
• Play an active role in staff scheduling, ensuring that the team is adequately staffed during peak service times.
• Maintain impeccable cleanliness and order in dining areas and service stations, adhering to strict health and safety guidelines.

What We Are Looking For:

• A natural leader with a passion for hospitality and a proven track record in front-of-house management, ideally within a fine-dining or upscale restaurant environment.
• Experience with a high-end F&B group is a distinct advantage.
• A hands-on leader, able to inspire and mentor a team to deliver outstanding service.
• A strong communicator who can maintain a positive and motivating work environment.
• Quick-thinking, with excellent problem-solving skills, able to adapt and respond to challenges in real-time.
• Energetic, flexible, and able to thrive in a fast-paced, ever-evolving environment.
• This role is perfect for someone who's looking for a career adventure and ready to embrace the challenges that come with working in the Philippines,  a destination full of opportunity, excitement, and growth.
• A slightly more junior candidate, ready to step up into a senior position, will find this a fantastic opportunity to learn, grow, and be supported in their professional journey.
• We are looking for someone with a can-do attitude, the ability to adapt to challenges and an eagerness to push their limits and develop in a vibrant, international setting.