Assistant General Manager

Join a Rapidly Growing Hospitality Group in the Heart of Saudi Arabia

Are you ready to take your hospitality career to the next level? Join one of Saudi Arabias fastest-growing dining and catering groups, known for its exceptional culinary experiences and outstanding customer service. With a portfolio of vibrant restaurants and high-end catering operations, this group is looking for talented, driven professionals who thrive in dynamic environments and want to be part of an ambitious growth journey.

This is more than just a jobits a chance to make a real impact. As Assistant General Manager, youll be part of a passionate team committed to excellence in food, service, and hospitality innovation. Youll have the opportunity to work with some of the best in the industry while enjoying a competitive benefits package and the experience of living in a vibrant and evolving region.

Position Purpose:

A large dining and hospitality group in Saudi Arabia is looking for an experienced and hands-on Assistant General Manager (AGM) to help lead day-to-day operations across its restaurants and catering services. This role is perfect for someone passionate about great food, smooth service, and team leadership. The AGM will work closely with the General Manager to keep things running efficiently, support staff development, and make sure guests always have a great experience. If you're energetic, organized, and ready to grow with a fast-moving hospitality brand, wed love to hear from you.

Main Responsibilities of Assistant General Manager:

• Assist the General Manager in overseeing all restaurant and catering operations to ensure quality service and customer satisfaction.

• Monitor the performance of restaurant managers and staff, providing guidance and support as needed.

• Ensure compliance with health and safety regulations across all locations.

• Oversee inventory management, ensuring optimal stock levels and minimizing waste.

• Ensure that all restaurants and catering events deliver exceptional customer service.

• Address customer feedback and complaints promptly, resolving issues to maintain customer loyalty.

• Implement initiatives to enhance customer experience and increase customer retention.

• Assist in developing and managing budgets for the group of restaurants and catering services.

• Monitor financial performance, including revenue, expenses, and profitability, and provide regular reports to the General Manager.

• Identify cost-saving opportunities without compromising service quality.

• Assist in recruiting, training, and developing restaurant managers and key staff members.

• Conduct performance evaluations, provide feedback, and implement improvement plans as necessary.

• Foster a positive work environment that encourages teamwork, professional growth, and high employee morale.

• Collaborate with the General Manager to develop and implement strategic plans to grow the business.

• Identify market trends and customer preferences to inform menu development and service offerings.

• Assist in the expansion and opening of new restaurant locations and catering services.

• Work with the marketing team to develop and implement promotional strategies to attract new customers and retain existing ones.

• Oversee the execution of marketing campaigns, including special events, holiday promotions, and new product launches.

Qualifications:

• Bachelors degree in business management, Hospitality, or a related field; or equivalent experience.

• 5+ years of experience in restaurant or hospitality management, with at least 2 years in a leadership role.

• Excellent customer service and communication skills.

• Strong leadership and team management skills.

• Proficient in Microsoft Office (Excel, Word, Outlook, PowerPoint).

• Fluent in English, both spoken and written.

Benefits:

• 1-bedroom apartment with swimming pool

• Company car

• Health insurance

• Annual return flights

This is an exciting opportunity to grow your career in a leadership role while experiencing life in one of the regions most vibrant hospitality markets. If youre ready to lead, inspire, and deliver excellencewere ready to meet you.