Assistant General Manager

Job Title:

Assistant General Manager

Job Summary:

The company, a chic European-inspired restaurant located in the heart of Singapore's vibrant city, offers a refined dining experience where Swedish traditions meet modern culinary flair. With an intimate atmosphere, an extensive wine list, and impeccable service, they have become a popular destination for both business lunches and leisurely dinners.

The company is seeking a passionate and dynamic leader to join their team. As a key member of the restaurant management team, you will be responsible for ensuring the daily smooth operations of the restaurant while driving excellence and innovation. Your role will encompass a variety of exciting challenges, including setting sales targets, organizing promotional events, training and motivating staff, managing customer relations, and maintaining high standards of hygiene, quality, and safety.

Key Responsibilities:

1. Operational Management:
   • Oversee day-to-day operations of the restaurant, ensuring efficient and smooth functioning.
   • Supervise restaurant staff, including servers, chefs, and kitchen personnel.
   • Ensure the restaurant maintains high standards of cleanliness, organization, and safety.
   • Monitor inventory levels, manage stock, and order supplies as necessary.
2. Customer Service Excellence:
   • Lead by example in delivering exceptional customer service to guests.
   • Handle customer complaints or issues promptly and professionally, ensuring high customer satisfaction.
   • Develop strategies to enhance guest experience and increase repeat visits.
3. Staff Management and Development:
   • Assist in recruitment, hiring, training, and onboarding of new staff members.
   • Provide ongoing training to employees to maintain high service standards.
   • Create and manage employee schedules to ensure optimal staffing.
   • Conduct performance evaluations, provide feedback, and handle disciplinary actions if needed.
4. Financial Management:
   • Assist the General Manager in overseeing budgeting, forecasting, and financial planning.
   • Monitor daily sales, costs, and other financial data to meet profit goals.
   • Track and control operating expenses, minimizing wastage and inefficiency.
   • Prepare and present regular reports on the restaurants financial performance.
5. Marketing and Promotion:
   • Assist with the development and implementation of marketing and promotional strategies.
   • Work with the marketing team to plan events, seasonal offerings, and special promotions.
   • Develop relationships with customers, partners, and suppliers to promote the brand.
6. Leadership and Team Collaboration:
   • Work closely with the General Manager and management team to set operational goals.
   • Foster a positive work culture, motivate the team, and lead by example.
   • Resolve conflicts effectively and encourage teamwork within the restaurant.
7. Event Coordination:
   • Oversee and manage special events and private functions within the restaurant.
   • Ensure that events run smoothly and are executed to high standards.

Employee Benefits:

• Competitive Salary
• Opportunities to attend industry courses (e.g. WSET)
• Staff Meals
• Birthday Leave
• Exclusive Discounts at restaurants under the company

If you're ready to lead a dedicated team and be part of an exceptional culinary experience, we would love to hear from you. Take the next step in your career, where your talent and passion can thrive in a globally inspired, innovative environment.