JR-155050 SFMC Consultant Senior

We are looking for a Senior Salesforce Marketing Cloud (SFMC) Consultant with strong expertise in SMS and Personalization to join our growing team. This role requires hands-on experience in designing and delivering advanced, data-driven customer journeys, with a particular focus on mobile messaging and real-time personalization. The ideal candidate holds a Salesforce Personalization certification and can act as a subject matter expert, supporting both clients and internal teams.

Location: 

Ukraine,

Romania,

Slovakia,

Poland,

Hungary,

Serbia,

Albania,

Bulgaria.

Key Responsibilities

• Design, implement, and optimize customer journeys using Salesforce Marketing Cloud, with a focus on SMS and Personalization.
• Configure and manage SMS channels, including Mobile Studio, MobileConnect, and integrations with third-party providers.
• Implement real-time personalization strategies using Salesforce Personalization (Interaction Studio / Personalization).
• Translate business requirements into scalable technical solutions and architecture.
• Lead workshops with stakeholders to define personalization and messaging strategies.
• Develop dynamic content, segmentation, and targeting strategies to enhance customer engagement.
• Integrate SFMC with external systems (CRM, CDP, APIs, websites, mobile apps).
• Ensure best practices in data management, consent, and compliance (GDPR, opt-in/opt-out).
• Troubleshoot, optimize, and improve existing implementations.
• Mentor junior consultants and provide technical leadership when needed.

Required Qualifications

• 4+ years of hands-on experience with Salesforce Marketing Cloud.
• Strong experience with SMS implementations in SFMC (Mobile Studio / MobileConnect).
• Proven experience with Salesforce Personalization (formerly Interaction Studio).
• Salesforce Certified Marketing Cloud Personalization certification (nice to have).
• Experience designing and implementing personalized, omnichannel customer journeys.
• Strong understanding of data models, segmentation, and audience targeting.
• Experience with AMPscript, SQL, and Journey Builder.
• Experience with integrations via APIs and data extensions.
• Ability to work directly with clients and translate business needs into solutions.
• Excellent communication skills in English.

What We Offer:

• Competitive salary;
• 100% remote opportunity;
• Paid vacation, days off and public holidays;
• Opportunities for professional growth and advancement;
• A collaborative and innovative work environment;
• Support for participation in professional development opportunities (webinars, conferences, trainings, etc.);
• Regular team-building activities and bi-annual company-wide events;
• Flexible work environment (in-office, remote, or hybrid depending on preferences and manager approval).

JR - 155050