JR-113108 Project Manager Lead

Job Responsibilities

• Ensure adherence to delivery best practices, quality standards, and compliance with organizational and technical requirements;
• Establish and maintain project governance, including regular reporting on project progress, risks, and performance metrics to stakeholders;
• Act as a mentor and escalation point for project teams, facilitating collaboration and resolving conflicts to maintain project momentum;
• Develop and implement risk mitigation strategies to ensure successful resolution of issues impacting timelines or quality;
• Drive continuous improvement initiatives to enhance delivery processes and team efficiency;
• Foster a collaborative and inclusive environment within multicultural teams, leveraging diverse perspectives to achieve project success;
• Identify revenue generation opportunities within ongoing projects by suggesting enhancements, upselling services, or proposing additional solutions aligned with client needs;
• Partner with sales teams during presales activities, contributing to solution proposals, project estimations, and client presentations;

Requirements:

• Bachelor's degree in Information Technology, Project Management, Business Administration, or related field;
• 5+ years of experience in IT delivery management
• At least high-level understanding of Dataverse, Power Platform, PowerApps development (both Canvas and ModelDriven), PowerAutomate, security concepts
• Good understanding of implementation/delivery methodologies, including Agile and Waterfall, Microsoft Dynamics 365 Success by Design (or previous MS Sure Step) and proficiency in project management tools (e.g., Jira, MS Project, Trello);
• Experience in implementing/building the commercial platform for the company from scratch, starting from high-level discovery then detailed fit-gap analysis of customers business processes towards standard platform capabilities till actual system implementation/configuration/customization, data migration, SIT/UAT/Go-Live and hypercare support.
• Understanding of CPG/Pharma producers specifics in sales/service processes in Modern and Traditional Trade (Sales Representatives, Pricing, Trade Promotion Management, Orders Management, EDI, eCommerce, Contact Centers, Claims, O2C execution, etc.)
• Proven ability to work effectively in multicultural environments, demonstrating excellent communication, negotiation, and leadership skills;
• Experience managing budgets, resources, risks, and stakeholder expectations for complex IT projects;
• Experience contributing to presales, including proposals, project estimations, and client engagement;
• Excellent organizational and problem-solving skills, with the ability to manage multiple initiatives simultaneously;
• Experience with Microsoft Dynamics CRM, preferably as a consultant or Business Analyst;
• Strong soft skills, including adaptability, emotional intelligence, and conflict resolution capabilities.
• Experience with MS D365 functional consulting background and good understanding of standard functional capabilities of MS D365 CE (CRM) and its integration with other core enterprise systems - Commerce, ERPs (F&O, BC and others like SAP), Enterprise Analytics, Planning, MS Office components (Teams, Outlook, SharePoint, OneDrive) is nice to have

What We Offer:

• Competitive salary;
• 100% remote opportunity;
• Opportunities for professional growth and advancement;
• A collaborative and innovative work environment;
• 20 days of paid vacation, 15 paid days of sick leave with a doctors note, and 5 days of paid sick leave without a doctors note;
• Medical insurance coverage for employees, with optional family coverage at corporate rates;
• Support for participation in professional development opportunities (webinars, conferences, trainings, etc.);
• Regular team-building activities and bi-annual company-wide events;
• Flexible work environment (in-office, remote, or hybrid depending on preferences and manager approval).

Job request: JR-113108