Job Openings Lead Business Analyst

About the job Lead Business Analyst

Primary Responsibilities:

  • Independently Work with clients cross functional team for business requirements gathering, analysis and solution design.
  • Review user business processes and use cases, create workflows and functional design during SDLC.
  • Provide direction and inputs to the solution development team during presales as well as SDLC processes.
  • Provide guidance and direction to the delivery team during the software development.
  • This could be in terms of functionality, system integrations, user interface, user experience, best-in-class practices, KPIs, review demos etc.
  • Work with the customer (business users) in preparing User acceptance test cases and assist in the UAT.
  • Subject Matter Expert (SME) with a mix of expertise in IT Systems/Tools/Technologies as well as Business Analysis/Consulting in manufacturing after-market domain with specific focus on warranty management and related processes.
  • Understand clients As-is process, legacy systems architecture, and functionality to come with the solution design and mapping of future systems and processes.

Candidate Requirement:

  • 8 to 15 years of overall work experience, out of which 5+ years in IT Solutions/Services industry in Business Analysis area.
  • A good understanding of SDLC. Industry consulting experience is a plus.
  • Experience in enterprise custom applications for Manufacturing industries (Auto, Farm equipment, Construction equipment, Industrial/ Heavy/ Mining Equipment etc.) and good knowledge of following domain areas:  
    • Warranty Management.
    • After sales and Service markets 
    • Reverse Logistics
  • Experience in handling projects with Onsite Discovery / Requirements Gathering, Analysis and Functional Design.
  • Good understanding of Agile and iterative approaches for software development.
  • Willingness to learn and quickly ramp-up for new business models in post-sales for different industry segments.
  • Fluency in communicating in the Japanese language is a Must.
  • Bilingual in Japanese and English
  • Experience in designing, executing, and documenting test cases for Salesforce applications, including functional, regression, integration, and user acceptance testing (UAT).
  • Familiarity with Salesforce testing tools and environments, such as Salesforce Inspector, Workbench, and other related tools.
  • Basic understanding of SQL, with the ability to write simple queries for data validation within Salesforce.
  • Experience in identifying and documenting defects using tools like Jira, TFS, or similar bug-tracking systems.
  • Leadership capabilities, with a proven track record of managing and mentoring testing teams, and taking ownership of testing deliverables from offshore.