Associate Director - Adolescent Program Operations

The Successful hire shall be responsible to plan and lead adolescent programs - planning, roll-out, management and monitoring & evaluation activities PAN India. 

He/She will work closely with the Head of Programs on project management, data analytics and on elements that will improve the quality, depth and rigor of the programs operations overall, along with field based trouble shooting, strategizing bottom-up with strong application of mind and problem solving skills.

Primary Responsibilities:

• Plan and lead effective & efficient management of all programs across regions ensuring targeted session delivery, minimum drop outs and ensuring high quality sessions.

• Work with the leadership to develop effective monitoring & evaluation tools for regular health check of the projects and do appropriate course-corrections.

• Develop strong systems and processes including program execution and automating the processes wherever appropriate for efficiency and effectiveness. This could include rolling out of newer initiatives or pilot projects.

• Work along with the M&E / Impact team to understand the impact of the programmes and include feedback to enhance the quality of program delivery.
• Standardize the program delivery processes program implementation plans, sessions, training, monitoring and reporting.
• To co-ordinate and collaborate within and across teams, to ensure the quality of the programs are maintained. Region-wise benchmarking of program process quality and performance.
• Be accountable and responsible for complete implementation, adherence and achievement of the focused Projects Hygiene Indicators. In-depth tracking of program metrics for top 5-10 programs.
• Be accountable and responsible for complete accuracy and validity of the MIS and data reporting of the projects.
• Lead the expected reporting activities in the form of mandatory periodic reports creation and sharing.
• Audit of program processes, process quality and consistency, data integrity and quality and recommend measures for improvement
• Liaise and support all internal and external stakeholders, departments and functions.
• Will also need to frequently interact with the CRM / Dir-Sustainability for clarity on program plans, resourcing, budgets and variance for adolescent projects funded through CSR, institutional and any other funds that come from employee giving.
• Plan and lead special initiatives & projects as assigned.
• Continuously innovate for better delivery, better projects, better staff and better offering.
• Extensive travel to locations, meet the team, study the program and constantly improve program quality.
• Would be the key focal person for Oasys technology platform for mapping program delivery.

DESIRED COMPETENCIES:

• Plan and lead special initiatives & projects as assigned.

• Continuously innovate for better delivery, better projects, better staff and better offering.

• Extensive travel to locations, meet the team, study the programme and constantly improve programme quality.

• Would be the key focal person for Oasys technology platform for mapping program delivery.

• Excellent project management skills which include devising and using project/account plans, budgets, monitoring & evaluation, and other financial information.

• Strong Programmatic understanding and preferred experience in the development sector.

• Excellent communication skills, verbal and written, (including the preparation of MIS, Reports and Communication material)

• Ability to connect with key stakeholders that include donors, partners and Government

• Business savvy, strategic in nature and is able to translate them into operating plan

• Commitment to results and demonstrates high resilience and can systematize processes.

• Take quick, appropriate and inclusive decisions.

• Self-starter, right attitude, communicates effectively, strong interpersonal relationship and analytical abilities, Understanding of benefits of technology, inspire people across levels and exceptional team handling capabilities.

• Ability to successfully operate under high-pressure, stressful and time-bound work environment

• Willing to travel extensively to field locations.