Customer Service Advisor

Job Description: Customer Service Advisor
Location: Lisbon, Portugal

Languages (any of these languages level C1): French, Italian, Dutch, Hebrew, Czech, Polish, Russian, Ukranian, Hungarian, Swahili

Key Requirements:

• Fluency in any of the above languages and English (spoken and written)
• Strong communication skills and a customer-oriented mindset
• Ability to multitask and efficiently manage various tools simultaneously
• A positive attitude and eagerness to provide the best possible service
• Flexibility to work on rotating shifts, including weekends and holidays
• Availability to work in Lisbon, Portugal

Benefits:

• Competitive salary of 1200 per month
• Holiday and Christmas bonuses, paid monthly as a percentage of your base salary
• 22 days of annual leave, with the ability to take compensation days for public holidays worked
• A dynamic and supportive team environment
• Opportunities for career growth and advancement

Key Responsibilities:

• Provide exceptional customer service via phone, email, or chat 
• Address customer inquiries, resolve issues, and provide accurate information
• Handle a high volume of customer requests while maintaining quality and professionalism
• Assist customers with troubleshooting and offer appropriate solutions

️ Apply Now to join us in Lisbon and unlock an incredible career opportunity!