Job Openings Customer Service Advisor

About the job Customer Service Advisor

Position: Customer Service Advisor (Fluent in French, German, Italian, or Dutch + English)

Are you ready to launch your international career in a dynamic, supportive, and rewarding environment? We're looking for enthusiastic Customer Service Advisors to join our growing team in the beautiful cities of Lisbon or Braga!

Whats in It for You?

  • Welcome Bonus: 2,000 because were excited to have you on board!

  • Competitive Salary: 13,000 15,500 per year

  • Meal Allowance enjoy delicious meals on us

  • Transport Allowance get to work stress-free

  • ️ Health Insurance from Day 1 free after 6 months!

  • Performance Bonus earn more based on your individual and team success

Your Role:

As a Customer Service Advisor, youll be the voice of global brandsproviding outstanding support across multiple channels: phone, email, chat, and social media. Whether its helping customers with purchases, resolving technical issues, or answering general queries, youll make a real difference every day.

Your day-to-day will include:

  • Assisting customers with inquiries, orders, and troubleshooting

  • Engaging on multiple platforms: phone, chat, email, and social messaging

  • Adapting the brand's voice for different communication styles

  • Resolving escalations with professionalism and care

  • Documenting customer cases clearly and accurately

What Makes You a Great Fit?

  • Previous customer service experience (voice, email, chat) a big plus!

  • Experience in tech troubleshooting? Even better!

  • Strong communication and multitasking skills

  • A positive attitude and the ability to stay cool under pressure

  • Fluent in French, German, Italian, or Dutch, with strong English skills

Ready to Start Your Journey?

Were more than just a job we offer a place to grow, thrive, and build your future.

Apply now and take the first step toward an exciting international career!