Ready to Make a Difference and Live in Sunny Malta?

Are you passionate about making the internet a safer place while enjoying a vibrant, Mediterranean lifestyle? We’re offering exciting full-time opportunities for German-speaking Customer Support Agents in the stunning island nation of Malta!

Why Malta?

• 300+ Days of Sunshine: Say goodbye to grey skies! Malta offers endless sunshine, beautiful beaches, and a laid-back island atmosphere.
• Rich Culture & History: Explore UNESCO World Heritage sites, wander through charming streets, and experience a blend of Mediterranean cultures.
• Vibrant Expat Community: Meet people from all over the world and enjoy a welcoming environment with plenty of social and networking opportunities.
• Affordable Lifestyle: Malta offers a high quality of life with a lower cost of living compared to many European countries, plus easy access to other amazing destinations in Europe!

What’s the Job About?

• No Phone Calls: You’ll be providing customer support through email and live chat only—focusing on professionalism and problem-solving.
• Be a Digital Guardian: Help create a safer online environment by responding to customer inquiries and spotting potential scams and violations.
• Make a Real Impact: Report trends and violations, suggest workflow improvements, and contribute to a safer digital space.

What You Bring:

• Fluency in German (C1) and English (B2).
• No previous experience needed—just your enthusiasm, attention to detail, and drive to make a positive impact.
• Tech-savvy with knowledge of Microsoft Office (Excel & Word).

What We Offer:

• Hybrid Work: Enjoy the flexibility of working from home after completing training.
• Competitive Pay: Starting salary of €1,650 gross (€1,400 net) per month, with potential performance bonuses up to €200 twice a year.
• Relocation Package: We’ll take care of your relocation with airport pickup, paid accommodation for up to 3 weeks, and reimbursement of up to €200 for your flight after 6 months.
• Health Insurance after 6 months of employment.
• Career Growth: Opportunities for progression and development.
• Indefinite Contract with flexible hours (rotational shifts).

Live the Island Life! Imagine finishing work and heading straight to the beach, diving into crystal-clear waters, or enjoying outdoor cafés with breathtaking views. Malta offers a perfect work-life balance, combining career opportunities with the ultimate Mediterranean lifestyle.

If you're excited about shaping a safer digital world and living your best life under the sun, apply now and start your adventure in Malta!