Customer Care with Social Media (French Language) EUR 1,000 Welcome Bonus

Customer Care with Social Media (French Language) EUR 1,000 Welcome Bonus

Office Location is Av. Dom João II 36, 1990-083 Lisboa, Portugal

Salary is EUR 1,250 per month gross with bonuses

What to Expect

Are you a native French speaker passionate about delivering exceptional customer experiences? Were looking for a Customer Delight Representative to join our enthusiastic and driven support teamrepresenting one of the most iconic brands in the social media space.

Step into a role where your ideas, ambition, and energy are not only welcomed but celebrated. If you're excited about making a real impact and shaping the future of customer support, wed love to hear from you.

Bring your passion. Bring your potential. Lets grow together.

Were looking for individuals who are ready to embrace new opportunities, challenge themselves, and contribute to something meaningful. If you're driven to make a difference, we want you on our team.

About the Client

Our client is a leading global social media platform.

Your Role

• Support small and medium-sized businesses (SMBs) across chat, email, and phone

• Assist clients in growing their presence through digital advertising tools

• Provide both pre-sales and post-sales support for self-service products

• Deliver top-tier product and tool support to enhance customer satisfaction

• Identify trends and proactively resolve challenges for SMB clients

• Offer timely solutions and keep clients informed throughout the process

• Share product insights and customer feedback with internal teams

• Help clients maximize their success with tailored recommendations

What You'll Bring

• Native-level fluency in French

• Good English communication skills (minimum B2 level)

• Familiarity with online advertising and social media platforms

• At least one year of experience in customer support or a similar role

• Strong verbal, written, and listening skills

• Flexibility, adaptability, and a proactive mindset

• Experience in a call center or fast-paced service environment

• Ability to manage multiple tasks efficiently

• Willingness to work flexible hours, including weekends on rotation

What We Offer

• An exciting opportunity within a global and fast-paced environment

• Collaboration with leaders across diverse industries

• Clear paths for career growth and development

• Ongoing training and support to help you thrive

• Valuable experience that strengthens your future prospects

• Opportunities to step into leadership roles

• Modern workplaces with excellent transport connections and facilities

• Health insurance coverage from day one

• Housing options available

• Reimbursement for initial flight expenses

• Annual return flight to your home country (within Europe)

• Free healthy meals at our on-site cafeterias

• Access to Portuguese language lessons, sports activities, and fun events

Ready to bring your talents to a role thats as rewarding as it is challenging? Apply today and start your next adventure!