Legal Customer Care Airline Company (French Language) EUR 3,000 Welcome Bonus

Legal Customer Care Airline Company (French Language) EUR 3,000 Welcome Bonus

Office Location is Av. Mediterrâneo 1, 1990-203 Lisboa, Portugal

Salary is EUR 900 per month gross with bonuses

Experience the power of a game-changing career!

Are you ready for your next exciting opportunity? We are a global leader in technology and services, helping well-known brandsbrands you rely on every dayenhance their businesses with innovative technology and integrated solutions across over 70 countries. Were proud to be recognized as a top employer, earning accolades like "World's Best Workplaces," "Best Companies for Career Growth," and "Best Company Culture" year after year.

If youre passionate about growth and inspiration, this is the perfect place for you. As a Legal Back-Office Advisor in Lisbon, Portugal (On-Site), youll play a key role in meeting performance goals and exceeding client expectations by ensuring operational excellence, with a strong focus on quality, efficiency, and customer journey improvement.

Career Growth and Personal Development

Were dedicated to your success, offering you comprehensive training, access to cutting-edge technologies, and continuous support. This is an environment that fosters both career and personal growth. Over 80% of our managers and leaders have been promoted from within! We offer a variety of FREE Learning and Leadership Development programs to help you chart the career path youve always dreamed of.

What You Will Do in This Role

As a Legal Back-Office Advisor, you will:

• Ensure that transport operators are adhering to passenger rights.

• Assess the customers unique situation and manage legal claims with thorough treatment and follow-up.

• Collaborate with legal professionals, including lawyers, legal officers, and national enforcement bodies, to accurately assess customer claims.

Your Qualifications

Wed be a great match if you:

• Have a high proficiency in French (C2) and fluency in English (B2).

• Possess excellent communication skills.

• Have prior experience in customer service or as a tourism/travel representative (a plus).

• Are proactive, self-motivated, and a fantastic team player.

If you dont meet every requirement, dont hesitate to apply! We are committed to finding the right fit for you, whether this role or another one.

Whats in It for You

In this role, we offer a range of benefits tailored to your lifestyle:

• Full-time position with indefinite contracts (negotiable based on experience and client needs).

• Competitive salary and performance bonuses.

• A 3000 Welcome Bonus.

• A central location in Lisbon, Portugal.

• Full paid training on the company and the project youll be working on.

• Career development programs, specialized courses, and language classes.

Experience the Best Version of You!

If this sounds like the perfect next step in your career journey, we want to hear from you. Apply today and discover why so many game-changers around the world choose to work here.

We are an equal-opportunity employer.

We are united globally as one team, committed to equal employment opportunities for all candidates. We foster a work environment free from discrimination and harassment, ensuring that our recruitment practices are based on job needs, qualifications, and business requirements, regardless of race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by national laws.

Eligibility to Work

In accordance with Portugals law, only applicants authorized to work in Portugal will be considered for this position.