Customer Care with a Booking Corporation (German Language)

Customer Care with a Booking Corporation (German Language)

Office Location is Lagoumitzi 40, Athina 117 45

Salary is EUR 1,380 per month gross with bonuses

Our business is all about making customers happy! We're combining the power of human connection with cutting-edge technology to support some of the world's most beloved brands.

Are you ready to brighten someones day? Whether its helping customers quickly, providing thoughtful product advice, or resolving issues with a smile, youll be the key to turning an average experience into an exceptional one.

You play a crucial role in shaping the experience for our clients, customers, and employees. Our customer experience team is one of the reasons weve earned recognition for our positive company culture and success!

Perks of Being Part of Our Team

• Career Development: Access free courses to help you grow.

• Health & Wellness: Take part in wellness programs designed for your well-being.

• Work-Life Balance: Enjoy paid time off and flexible schedules.

• Community Engagement: Participate in events that give back to the community.

• Recognition: Get rewarded for your hard work with referral and recognition programs.

Were committed to making you smile every day. Whether you work from home or on-site, we offer a range of benefits and programs to support you and your loved ones.

Job Details

Join us in creating memorable customer experiences while advancing your career with an award-winning company culture. In this role, you'll help customers by providing outstanding service, from answering questions to offering personalized advice.

Youll make a difference by resolving customer issues and creating positive interactions that stand out.

What Youll Be Doing

Do you love helping others and making their day easier? In this position, youll provide the support and answers customers need, ensuring they feel heard and cared for.

Your day-to-day tasks may include:

• Responding to customer inquiries

• Researching and providing accurate solutions

• Demonstrating knowledge of products and services to help customers resolve their concerns

What You Bring to the Role:

• Fluency in German and English

• A high school diploma (or equivalent)

• 6+ months of customer service experience

• A knack for using technology

• Ability to relocate to Athens, Greece, and gain work authorization

What You Can Expect:

• Supportive and encouraging leadership

• A diverse, community-focused organization

• Opportunities for career growth and learning

• 25 days of annual leave

• Great office facilities and employee engagement activities in Athens, near Syngrou Fix metro station

• Relocation assistance if needed

• Competitive pay, performance bonuses, and additional benefits that may surprise you

A Bit More About Your Role:

Youll be trained to become a subject matter expert, confidently delivering top-notch service across various communication channels. We believe in the power of a caring and supportive attitude, and were sure you have that in abundance. As you support customers, you'll also get the chance to build meaningful connections within a dynamic, family-friendly environment.

You'll work closely with your team, contributing to both individual and collective success!