Remote Customer Care with a Gadgets Technology Corporation (Czech Language)

Remote Customer Care with a Gadgets Technology Corporation (Czech Language)

Work remotely from anywhere in Greece! You've got to be located in Greece.

Salary is EUR 1,100 per month gross with bonuses

Are you passionate about the latest technology and gadgets? Are you fluent in Czech? Explore an exciting opportunity in Greece as a customer expert with a leading global tech company!

For over 30 years, weve been connecting customers with the worlds top brands. With a diverse team of more than 12,000 people from 110+ nationalities, we proudly represent some of the worlds biggest businesses, offering exceptional Customer Care, Sales & Technical Support, and Content Moderation for social media platforms.

Were excited to expand our collaboration with one of the top five global information technology companies, and now, were looking for talented individuals to join our Czech customer experience team. Youll have the chance to support customers from the Czech Republic, with comprehensive training provided by certified instructors.

What you will do:

• Communicate with customers via phone, chat & email

• Track and follow up on cases to ensure theyre resolved efficiently and in a timely manner

• Maintain high customer satisfaction while representing a top global brand

• Provide troubleshooting assistance for mobile devices (phones, tablets, and more)

• Help customers manage and secure their accounts & passwords

• Set up repairs for hardware-related issues

• Escalate unresolved cases to second-level support experts

• Ensure consistent high levels of customer satisfaction

What you will bring:

• Fluency in Czech

• Advanced English proficiency

• Familiarity with iOS, macOS, or comparable technology is a plus

• Strong communication skills

• Previous customer support experience is an advantage

• Excellent troubleshooting skills

What we offer:

• Complete support to make your relocation to Greece seamless (we cover your flight, hotel accommodation, and assist with housing all at no cost to you!)

• Competitive monthly salary + two extra salaries per year

• Health care benefits and many other discounts

• Full training by certified instructors

• Opportunities for professional growth and development

• Free online Greek language courses

• A great place to work certified for fostering diversity and offering equal opportunities to all

This is a fantastic opportunity to advance your career while representing one of the biggest brands in the world. Join us and become part of our dynamic team!