Customer Care with an Operation System Corporation (Hebrew Language)

Customer Care with an Operation System Corporation (Hebrew Language)

Office Location is one the three offices

Pireos 39-43, Moschato 183 46

13, Mavromichali 185 45, Pireas 185 45

Gravias 25, Pireas 185 45

Salary is EUR 1,300 per month gross with bonuses

Are you passionate about technology with a strong background in Computer Science or IT Engineering? This is your chance to join the Technical Support Experts team in Greece!

For over three decades, Greece has become a hub connecting top global brands with customers worldwide. One of the worlds leading tech companies is looking for talented professionals to join its support teaman incredible opportunity for skilled and motivated individuals who love working with cutting-edge technology.

If you're fluent in Hebrew and have excellent computer skills, we want to hear from you!

Eligibility Requirement: You must be an EU citizen, hold a passport from the Schengen zone/EU, or possess a valid Greek residence permit (or a certificate of electronic submission, formerly blue paper) to begin the recruitment process.

What Youll Be Doing:

• Responding to business customers' inquiries and resolving technical issues.

• Collaborating and escalating when necessary to ensure high-quality support.

• Keeping stakeholders informed with clear, effective communication.

• Logging cases accurately and staying up-to-date with the latest products and services.

• Managing inquiries across multiple channels with professionalism and care.

• Providing expert technical assistance while driving efficiency across billing platforms.

• Maintaining strong relationships by addressing questions and concerns promptly.

• Investigating and resolving root causes of issues to ensure satisfaction.

What Youll Bring:

• Fluency in Hebrew and strong English communication skills.

• A solid foundation in Science, Math, Engineering, or Computer Science.

• Excellent problem-solving and soft skills.

• Experience in helpdesk, system administration, or support for medium-to-large businesses is a plus.

• Familiarity with Microsoft Office products.

• Previous experience in B2B or B2C support roles.

• Strong listening skills and a proactive approach to problem-solving.

• Technical expertise in:

  • Windows Operating Systems

  • Networking (LAN/WAN)

  • Microsoft Productivity Suite

  • Directory Services / Active Directory

  • Exchange, Outlook, SharePoint, Skype for Business, Teams

• Certifications like MCSE or Cisco are considered a bonus.

• Flexibility to adapt your approach to different customer profiles and needs.

Whats In It For You:

• Full support for your relocation to Greece flight tickets, hotel stay, and housing assistance are covered!

• A competitive monthly salary plus two extra salaries per year.

• Comprehensive healthcare benefits and access to exclusive discounts.

• Certified training programs and continuous learning opportunities.

• Career growth and professional development.

• Participation in community and social responsibility events.

• Free online Greek language courses.

• A modern, comfortable workplace designed with employee well-being in mind.

• Be part of an inclusive, respectful, and forward-thinking environment that values diversity and offers equal opportunities for all.

Ready to take the next step in your career and make a real impact? Join a team that supports innovation, encourages personal and professional growth, and connects you with one of the most influential tech giants in the world.