Customer Care with Finance Company (Spanish Language) EUR 1,000 Welcome Bonus

Customer Care with Finance Company (Spanish Language) EUR 1,000 Welcome Bonus

Office Location is Av. Mediterrâneo 1, 1990-203 Lisboa, Portugal

Salary is EUR 900 per month gross with bonuses

Experience the Power of a Game-Changing Career

Are you ready for whats next? Join a global leader in technology and services, empowering some of the worlds most recognized brands. In more than 70 countries, we deliver innovative solutions that enhance customer experiences, drive efficiency, and fuel business success.

We're proud to be consistently recognized among the best workplaces in the worldfor career growth, inspiring cultures, and people-first values.

Your Next Opportunity Starts Here

We're hiring Customer Service Representatives in Lisbon, Portugal (On-Site) to support a leading client in the finance sector. In this role, youll use your communication and problem-solving skills to provide top-notch service, contribute to continuous improvement, and ensure client standards are met.

Why This Role Is a Great Fit

You'll receive everything you need to thrive: structured training, modern tools, and a supportive team. With a strong focus on promoting from within, theres real potential to build your career and grow professionally. In fact, the majority of our leadership team began in roles just like this one!

We also offer a wide range of FREE Learning and Leadership Development programs to help you build the future you want.

What You'll Be Doing

As a Customer Service Representative, your day-to-day will include:

• Supporting customers via phone, email, chat, or social media

• Answering questions about account setup, features, and functionality

• Troubleshooting technical issues like login or payment problems

• Guiding users through verification and onboarding processes

• Creating a positive experience with empathy, clarity, and professionalism

• Escalating more complex issues to senior teams when needed

What We're Looking For

You're a great match if you:

• Are fluent in Spanish (oral and written) and have strong English skills (C1)

• Are tech-savvy and familiar with mobile apps and online platforms

• Have a natural ability to understand and resolve customer concerns

• Possess solid analytical and troubleshooting skills

• Have previous experience in customer service or support (preferred but not required)

Even if you dont meet every qualification, wed still love to hear from youthere may be another great fit waiting for you!

Perks and Benefits

Heres what youll enjoy in this role:

• Full-time, permanent contracts (flexible depending on experience and client needs)

• Competitive base salary + performance-based bonus

• 1000 Welcome Bonus

• Central, easily accessible office in Lisbon

• Fully paid training and onboarding

• Ongoing career development, professional courses, and optional language classes

Be Your Best Self

If you're looking to join a positive, forward-thinking team where growth is not just encouragedits expectedthis is your opportunity. Apply today and take the first step toward an exciting future!

Equal Opportunity Workplace

Were proud to champion an inclusive workplace where every individual is valued and supported. Employment decisions are based on qualifications, skills, and business needsnever on race, gender identity, age, disability, or any other protected characteristic.

Eligibility to Work

Please note: in accordance with Portuguese law, only applicants who are legally authorized to work in Portugal can be considered for this position.