Content Moderator with a Video Streaming Corporation (Hebrew Language)

Content Moderator with a Video Streaming Corporation (Hebrew Language)

Office Location is Cais Rocha Conde de Óbidos, 1350-352 Lisboa, Portugal

Salary is EUR 16,800 per year gross with bonuses

Schedule: Full-time, with rotating shifts between 7:00 AM and 11:00 PM.

Days Off: Typically consecutive, with one week per month (on average) where days may be spaced out to accommodate scheduling needs.

Location: LACS Santos, Lisbon

About the Role

Content Moderators play a vital role in ensuring online communities remain safe and welcoming. By actively contributing to the moderation process, you'll help create a positive, inclusive, and secure environment for users around the world.

While the role is rewarding, it also presents challenges. As part of your responsibilities, you may need to review and analyze sensitive content, including graphic or disturbing text, videos, and images. This content may involve difficult subjects such as crime scenes, abuse, harassment, and explicit material. However, your work will help safeguard communities from harmful content, creating a safer online space for everyone.

We prioritize the well-being of our team members and offer comprehensive support tailored to those in critical roles like content moderation. Our wellness initiatives are designed to ensure your resilience and success, both professionally and personally. Through training, monitoring, and continuous support, we aim to provide a supportive environment where you can thrive and make a positive impact.

Day-to-Day Responsibilities:

• Review and assess potentially sensitive content, including graphic, discriminatory, or disturbing text and video materials.

• Evaluate user reports regarding website content.

• Stay up-to-date with client policies and guidelines.

• Identify content that doesn't meet requirements and flag it for action promptly.

• Ensure content is reviewed within agreed-upon timeframes and quality standards.

• Spot trends and patterns, and escalate issues that fall outside established guidelines.

• Use your knowledge and insights of the local market to help improve community support strategies.

What We Look For:

• Native proficiency in Hebrew, or at least B2 level proficiency, along with good English communication skills.

• Strong attention to detail, and a commitment to delivering accurate and efficient work.

• Experience with social media and internet platforms, as well as being tech-savvy.

• Interest in current events, trends, and social media, with an understanding of local culture.

• Quick learner, adaptable to new processes and systems.

• Highly organized and able to manage tasks and time effectively.

• Open-minded approach to reviewing and classifying various types of content.

• Self-motivated, results-oriented, and able to work independently and as part of a team.

What We Offer:

• Competitive salary with performance-based bonuses.

• Paid training and a contractual agreement.

• Relocation support (for eligible candidates moving to Lisbon).

• Ongoing training and professional development opportunities.

• Private health insurance for you and your immediate family (spouse and children included).

• Life insurance.

• Child-related benefits, such as Nursery and Student Vouchers.

• Employee Assistance Program (EAP) to support your overall well-being, including services for health, financial consulting, and more.

• Access to gym memberships across Portugal at discounted rates.

• Corporate discounts through various partnerships, including with top brands like Huawei, Apple, MEO, and Pestana Hotels.

• Fresh fruit, water, coffee, and tea available daily in the office.

The Community:

We are a passionate team that values collaboration and inclusivity. Our diverse and supportive culture allows everyone to grow and excel in their roles. Together, we make a real difference by upholding our shared values of innovation, care, and excellence.

Join us and contribute to a global team of talented individuals working together to build a better future for online communities.