Customer Care with a Household Appliances Company (Italian Language)

Customer Care with a Household Appliances Company (Italian Language)

Office Location is Av. Mediterrâneo 1, 1990-203 Lisboa, Portugal

Salary is EUR 1,000 per month gross with bonuses

Discover the Power of a Game-Changing Career

Looking for your next big opportunity? Join a global leader in technology and services that partners with some of the worlds most recognizable brands the ones you know and love. With a presence in over 70 countries, we help businesses elevate their customer experiences through innovation and integrated solutions.

We're honored to have been consistently recognized for excellence with accolades like "World's Best Workplaces," Best Companies for Career Growth, and Best Company Culture.

Your Next Step Starts Here Customer Service Representative in Lisbon, Portugal (On-Site)

This role is your chance to grow and thrive. As a Customer Service Representative, youll play a key role in meeting performance goals and delivering outstanding service. Your work will directly contribute to optimizing customer experiences, boosting efficiency, and upholding excellence in everything we do.

Grow Your Career, Empower Your Future

Were here to support your ambitions with world-class training, cutting-edge tools, and ongoing development opportunities. With a strong track record of internal promotions around 80% of our leaders started in roles just like this youll have a clear path to build the career youve always dreamed of.

What Youll Be Doing

• Providing expert guidance to customers regarding Homeowners insurance policies via phone or email

• Assessing requests, making informed decisions, and ensuring timely resolution

• Applying strong problem-solving skills to meet customer needs

• Continuously striving to enhance customer satisfaction and service quality

What Were Looking For

You could be a perfect fit if you:

• Are fluent in Italian (written and spoken) and comfortable communicating in English (B2 level)

• Have strong communication skills, empathy, and a collaborative mindset

• Enjoy helping others and solving problems efficiently

• Are proactive, motivated, and focused on results

• Have previous experience in customer service (a plus, but not required)

Even if you dont meet every requirement, we encourage you to apply the right opportunity might be just around the corner.

Why Youll Love It Here

• Full-time, permanent contracts tailored to your experience

• Competitive salary plus performance-based bonuses

• Convenient central location in Lisbon

• Paid training to set you up for success

• Access to career development, leadership training, and language courses

Become the Best Version of You

If this sounds like the right fit for your next career move, wed love to connect. Apply now and explore how this opportunity can be the start of something amazing.

Equal Opportunity Commitment

Were proud to foster a diverse, inclusive, and supportive work environment. All employment decisions are based on qualifications, skills, and business needs regardless of age, race, gender identity, sexual orientation, religion, disability, or background.

Eligibility to Work

To be considered for this position, candidates must have legal authorization to work in Portugal, as per local regulations.