Customer Care with Finance Company (French Language) EUR 3,000 Welcome Bonus

Customer Care with Finance Company (French Language) EUR 3,000 Welcome Bonus

Office Location is Av. Mediterrâneo 1, 1990-203 Lisboa, Portugal

Salary is EUR 900 per month gross with bonuses

Experience the Power of a Game-Changing Career

Are you ready to take the next step in your career? Were a global leader in technology and services, helping top brands the ones you use every day thrive with innovative solutions across more than 70 countries. We are proud to be recognized year after year for our outstanding workplace culture and commitment to career growth, earning accolades such as "World's Best Workplaces," Best Companies for Career Growth, and Best Company Culture.

If youre looking for a role where you can grow, be inspired, and make a difference, we have the perfect opportunity for you. As a Customer Service Representative based in Lisbon, Portugal (On-Site), youll utilize your skills to support our client's finance operations and play a key role in improving customer service and experience.

Career Growth and Personal Development

We believe in investing in your growth. Youll receive comprehensive training, access to the latest technologies, and ongoing support to help you succeed. Theres a real potential for both career and personal development. In fact, around 80% of our managers and leaders have been promoted from within! We offer a range of FREE Learning and Leadership Development programs to help you achieve the career of your dreams.

What You Will Do in This Role

As a Customer Service Representative, you will:

• Assist customers through phone, email, chat, or social media platforms.

• Answer questions about features, functionality, and account setup.

• Resolve app-related technical issues such as login errors or payment delays.

• Guide users through account creation or identity verification.

• Ensure a positive customer experience by being empathetic and professional.

• Escalate complex or unresolved issues to higher-level support or technical teams.

Your Qualifications

This role is a great fit for you if you:

• Have a high level of French (oral and written) and fluency in English (C1).

• Have strong analytical and troubleshooting skills to effectively resolve customer inquiries.

• Are familiar with mobile apps, digital payments, and online platforms.

• Can fully understand customer concerns and provide appropriate solutions.

• Have previous experience in customer service, support roles, or call centers (preferred but not required).

Even if you dont meet every qualification, we encourage you to apply! Well do our best to match you with the right opportunity.

Whats In It For You

We offer a range of benefits to support your unique lifestyle, including:

• Full-time, indefinite contracts (negotiable based on experience and client needs).

• Competitive salary with performance bonuses.

• A generous 3000 Welcome Bonus.

• A central location in Lisbon, Portugal.

• Full paid training on company policies and your specific project.

• Career development programs, specialized courses, and language classes.

Experience the Best Version of You!

If this sounds like the perfect next step in your career journey, wed love to hear from you. Apply today and discover why so many people worldwide choose us as their employer of choice.

We are an equal-opportunity employer, committed to creating a diverse and inclusive workplace. Our recruitment practices are based on business needs, job requirements, and professional qualifications, regardless of race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other protected classification.

Eligibility to Work

In accordance with Portuguese law, applicants must be legally authorized to work in Portugal to be considered for this position.