Customer Support Representative – C2 Language Speakers*

About the Role

We are hiring Customer Support Representatives for an onsite project based in Athens. This is a separate project where C2-level language proficiency is mandatory. The role focuses on delivering high-quality customer support and ensuring an excellent customer experience.

Required Languages (C2 Level Mandatory)

• Chinese (Simplified)

• Czech

• Danish

• Dutch

• French

• German

• Icelandic

• Italian

• Norwegian

• Polish

• Portuguese

• Slovak

• Spanish

• Swedish

Responsibilities

• Provide customer support via phone, email, and chat

• Handle customer inquiries in a professional and efficient manner

• Ensure high customer satisfaction and service quality

• Follow internal processes and quality guidelines

• Escalate complex cases when necessary

Requirements

• C2-level proficiency in one of the listed languages

• Good command of English (minimum B2)

• Strong communication and problem-solving skills

• Customer-oriented mindset

• Ability to work onsite in Athens

• Valid EU work permit is required

• Visa sponsorship is not provided for this role

• Previous customer support experience is a plus

Work Conditions

• Full-time position

• Onsite work model (Athens)

• Rotational shifts (Monday–Sunday)

What We Offer

• Competitive salary package

• International and multicultural work environment

• Training and career development opportunities

Apply now!