Customer Success Account Manager (CSAM) (Onsite - Athens)*

Customer Success Account Manager (CSAM)

• You will work with existing B2B clients
• The goal is to increase customer satisfaction, performance, and revenue
• This is not a call-center role; it is a consultative and commercial position

📌 What will you do in this role?

• Manage a portfolio of German-speaking B2B clients
• Ensure clients use the product/service in the most effective way
• Track and manage KPIs, targets, and performance results
• Identify upsell and cross-sell opportunities
• Build long-term relationships with clients
• Act as a bridge between sales and customer success teams

🎯 Why is B2B sales experience required?

Because this role involves:

• Communicating with clients using a commercial and business-oriented approach
• Working with revenue, performance targets, and ROI
• A performance-based bonus structure (uncapped)

💼 Position Details

• 🌍 Location: Athens – On-site
• 🗓 Start Date: 12 January 2026
• 🕘 Working Hours: Monday–Friday | 08:00–18:00
• 🗣 Languages: German & English
• 💰 Salary: €1,760 x 14 salaries
• 💸 Bonus: Uncapped, based on performance
• 📈 Experience: Minimum 1 year of B2B sales experience
  
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