Dutch Speaking Customer Support Agent | Porto (Hybrid) | Accommodation Support'

Dutch Speaking Customer Support Agent | Porto (Hybrid) | Accommodation Support

Porto, Portugal (Hybrid Model)
Start Date: 9 April 2026
24/7 Rotative Shifts – Monday to Sunday
(2 rotating days off | Night shift only occasionally required)

Are you a Dutch speaker looking for a stable international opportunity in Porto?

Join a global healthcare project supporting Diabetes Medical Devices and help improve patients daily lives by delivering high-quality customer support in a professional and structured environment.

This role combines purpose-driven work with career stability in an international company.

Your Responsibilities

• Support customers via phone, email, and chat
• Assist with product-related and technical inquiries
• Provide clear and empathetic communication
• Ensure high-quality service aligned with healthcare standards
  
• Work within a structured 24/7 rotating schedule

Who Were Looking For

• Dutch fluent or native (mandatory) + English C1 level
• Strong communication and customer-focused mindset
  
• Comfortable working in a 24/7 rotation
• Previous customer service experience is a plus

Salary & Benefits

€1,100 gross per month (paid 14 months)
€150 attendance bonus (11 months)
Meal allowance: €7.63 per working day
Health insurance
Hybrid work model

Relocation & Accommodation Support

For candidates relocating within Portugal: Shared accommodation provided (up to 12 months – details discussed during interview)

Legal Requirements

Candidates must hold one of the following:

EU ID
Residence Card
Manifestação de Interesse
Valid Work Visa (Type D) + AIMA appointment scheduled + NIF
Expired Type D Visa + AIMA appointment already attended + NIF

NISS is preferred but can be supported if needed.

Interested candidates are welcome to apply with their CVs in English or send their CV directly to busra.turker@cbtalents.org