About the job Dutch Speaking Customer Advisor
Are you fluent in Dutch and ready to embark on a career adventure in the vibrant city of Sofia? Join us as a Dutch-Speaking Customer Support Representative, where your language skills meet the dynamic world of customer service. This on-site opportunity welcomes individuals with or without prior experience, offering a comprehensive relocation package for those coming from abroad. Enjoy a competitive salary, health and life insurance benefits, and be part of a supportive team that values excellence in customer care.
About Us: We are a leading force in providing outstanding customer support solutions, and Sofia serves as the ideal setting for our enthusiastic team of professionals. Join us and contribute to our commitment to delivering exceptional customer experiences.
Position Overview: As a Dutch-Speaking Customer Support Representative, you will be the friendly voice and face of our customer service team, ensuring client satisfaction and creating positive interactions.
Key Responsibilities:
- Customer Assistance: Provide excellent support to Dutch-speaking customers, addressing inquiries, resolving issues, and fostering positive relationships.
- Language Proficiency: Utilize your fluency in Dutch to communicate effectively and empathetically, ensuring a personalized and pleasant customer experience.
- Problem Resolution: Address and troubleshoot customer concerns with professionalism, turning challenges into opportunities for satisfaction.
- Collaboration: Work collaboratively with team members to share insights, participate in training sessions, and contribute to the team's success.
Qualifications:
- Fluent in Dutch (both written and spoken).
- Passion for delivering excellent customer service.
- Prior experience in customer support is not necessary.
Perks:
- Sofia Lifestyle: Immerse yourself in the cultural richness and dynamic atmosphere of Sofia, a city with a blend of history and modernity.
- Relocation Package: Comprehensive support for your move, including flight tickets to Sofia and accommodation assistance for candidates coming from abroad.
- Competitive Salary: Recognition for your dedication to providing exceptional customer support.
- Health and Life Insurance: Comprehensive coverage for your well-being and peace of mind.
Why Join Us:
- Professional Growth: Opportunities for skill development and career advancement within the dynamic field of customer support.
- Inclusive Environment: Be part of a diverse team that values collaboration, innovation, and continuous improvement.
- Positive Impact: Contribute to creating positive and memorable experiences for our customers.
Ready to thrive in Sofia? Submit your application, including your resume!