German Speaking Customer Advisor (Remote in Portugal)

Embark on a rewarding career in the ever-evolving energy sector, all from the comfort of your home in the enchanting city of Lisbon! We are a leading energy company with a firm commitment to delivering top-notch services to our diverse clientele. In our pursuit of excellence, we are expanding our remote team and eagerly seeking dynamic individuals fluent in German to join us as German-Speaking Customer Advisors. Whether you're a seasoned professional or launching your career, this role offers the flexibility of remote work, an inclusive relocation package with accommodation support and flight tickets for international candidates, and the opportunity to contribute to a sustainable, customer-focused energy sector.

Position Overview: As a German-Speaking Customer Advisor, you will play a pivotal role in providing exceptional customer service and support to our German-speaking clients in the energy industry. This remote position based in Portugal not only offers the flexibility of working from home but also includes a comprehensive relocation package for those looking to join us from abroad.

Responsibilities:

German Language Specialist:

• Leverage your fluency in German to communicate with customers through various channels, including email, chat, and phone, addressing inquiries and providing support.
• Serve as a key point of contact for our German-speaking customers, ensuring clear and effective communication.

Energy Industry Navigator:

• Acquire knowledge about our energy products and services to guide customers in making informed decisions and addressing their inquiries.
• Assist customers with account management, billing inquiries, and other service-related matters.

Remote Collaboration Virtuoso:

• Embrace the flexibility of remote work, allowing you to contribute effectively from your home in Portugal.
• Collaborate seamlessly with a global team using virtual communication tools, fostering a sense of connection and teamwork.

Relocation Adventure (For International Candidates):

• Experience a seamless transition to Lisbon with our relocation package, covering flight tickets and providing accommodation support.
• Immerse yourself in the charm, history, and sustainable lifestyle of Lisbon while contributing to our commitment to a greener energy future.

Wellness and Sustainability Advocate:

• Prioritize your well-being with a competitive salary and comprehensive health and life insurance coverage.
• Engage in wellness programs designed to support both your personal and professional growth, reflecting our commitment to sustainability.

Requirements:

• Fluency in German, both written and spoken.
• No prior experience in the energy industry necessary - we value diverse perspectives and provide comprehensive training.
• A positive attitude, strong communication skills, and a passion for delivering outstanding customer service.
• Ability to work independently and collaboratively within a remote team.

Perks and Benefits:

• Competitive salary commensurate with your skills and experience.
• Comprehensive health and life insurance coverage for your peace of mind.
• Remote work flexibility, allowing you to balance work and life seamlessly from Portugal.
• Relocation package, including accommodation support and flight tickets for candidates relocating from abroad.
• Opportunities for professional development and career advancement within the dynamic energy industry.

Embark on Your Journey in the Sustainable Energy Sector by Sending Your Resume!