About the job German Speaking Customer Advisor (With Relocation Package)
Are you a proficient German speaker with a passion for customer interactions? Join us as an Intermediate German-Speaking Customer Advisor in the lively city of Sofia, where your language skills will be the compass to guide exceptional customer experiences. This on-site opportunity allows you to immerse yourself in Sofia's vibrant culture, with a comprehensive relocation package for international candidates. Enjoy a competitive salary, coupled with health and life insurance, as you embark on a fulfilling journey in the world of customer advisory.
About Us: We are committed to delivering unparalleled customer experiences. Join our dynamic team in Sofia, where your role as an Intermediate Customer Advisor will be pivotal in assisting customers and building lasting relationships.
Position Overview: As an Intermediate German-Speaking Customer Advisor, you'll play a crucial role in providing guidance and support to customers. This on-site position in Sofia offers the opportunity to work collaboratively with a diverse team, contributing to the delivery of exceptional customer advisory services.
Key Responsibilities:
- Customer Engagement: Interact with German-speaking customers, offering assistance and advice across various communication channels, including phone and email.
- Issue Resolution: Address customer inquiries, provide solutions, and ensure their needs are met promptly and effectively, fostering customer satisfaction.
- Product Knowledge: Develop a deep understanding of our products/services to offer informed recommendations and assistance to customers.
- Language Proficiency: Utilize your intermediate-level German proficiency to communicate effectively with customers and team members.
- Continuous Learning: Actively participate in training sessions and seek opportunities for professional development to enhance customer advisory skills continually.
Qualifications:
- Intermediate-level proficiency in German (both written and spoken).
- Strong communication and interpersonal skills.
- No prior customer advisory experience necessary - your dedication to assisting customers is key.
Perks:
- Relocation Package: Immerse yourself in Sofia's cultural tapestry with our comprehensive relocation package, covering your move and settling into the vibrant city.
- Competitive Salary: Recognizing your commitment to providing outstanding customer advisory services for our German-speaking customers.
- Health and Life Insurance: Comprehensive coverage to ensure your well-being, reflecting our commitment to your health.
Why Join Us:
- Customer Excellence: Be part of a team dedicated to guiding customers with excellence and care.
- Cultural Immersion: Immerse yourself in Sofia's rich history and culture while contributing to a diverse and dynamic team.
- Career Growth: Opportunities for professional development within the customer advisory domain, with ongoing training and support.
Ready to navigate excellence in Sofia? We're excited to have you on board! Submit your application, including your resume!