About the job Czech Speaking Customer Advisor
Are you a fluent Czech speaker with a passion for helping others? Join us as a Czech-Speaking Customer Advisor in the captivating city of Athens, where your language skills will be the key to providing exceptional customer service. This on-site opportunity comes with a comprehensive relocation package, including flight tickets to Athens and accommodation. Whether you're a seasoned professional or just starting your career, this role offers a competitive salary and health and life insurance. Immerse yourself in the rich culture of Athens while embarking on a fulfilling customer service journey.
About Us: We are dedicated to delivering outstanding customer experiences. Join our dynamic team in Athens, where your role as a Czech-Speaking Customer Advisor will be instrumental in ensuring customer satisfaction and building lasting relationships.
Position Overview: As a Czech-Speaking Customer Advisor, you'll be at the forefront of providing top-notch customer service, utilizing your language proficiency to assist Czech-speaking customers. This on-site position in Athens offers the chance to work in a diverse and collaborative environment, contributing to the overall success of our customer support team.
Key Responsibilities:
- Customer Support: Assist Czech-speaking customers via various communication channels, including phone, email, and chat, addressing inquiries and providing solutions.
- Language Proficiency: Leverage your Czech language skills to communicate effectively and empathetically with customers, ensuring a positive and personalized experience.
- Issue Resolution: Resolve customer concerns efficiently, demonstrating problem-solving skills and a commitment to customer satisfaction.
- Product Knowledge: Acquire in-depth knowledge of products and services to provide accurate information and enhance the overall customer experience.
- Continuous Learning: Stay updated on company policies, procedures, and industry trends, contributing to ongoing improvement in customer support practices.
Qualifications:
- Fluent in Czech (both written and spoken).
- Strong communication and interpersonal skills.
- Prior customer service experience is a plus but not required.
Perks:
- Relocation Package: Experience the excitement of Athens with our comprehensive relocation package, covering your journey to the city and ensuring a smooth transition.
- Competitive Salary: Recognizing your dedication to providing excellent customer service for our Czech-speaking clientele.
- Health and Life Insurance: Comprehensive coverage to prioritize your well-being, reflecting our commitment to your health.
Why Join Us:
- Cultural Immersion: Immerse yourself in the vibrant culture of Athens while contributing to a diverse and inclusive team.
- Career Growth: Opportunities for professional development within the customer service field, with ongoing training and support.
- Team Collaboration: Be part of a collaborative team that values your language skills and dedication to delivering exceptional customer experiences.
Ready to embark on a customer service adventure in Athens? We're eager to welcome you aboard! Submit your application, including your resume!