About the job Dutch Speaking Customer Advisor (Remote in Portugal)
Join the dynamic energy revolution in the heart of Lisbon! We are a forward-thinking company committed to providing sustainable energy solutions to a global audience. As we expand our team, we're on the lookout for enthusiastic individuals fluent in Dutch to join us as Dutch-Speaking Customer Advisors. If you're passionate about making a positive impact, ready for a fresh start in the vibrant city of Lisbon, and eager to be part of the energy transition, this is the opportunity you've been waiting for!
Position Overview: As a Dutch-Speaking Customer Advisor, you will be the friendly face and voice of our company, providing exceptional customer support to our Dutch-speaking clientele. This role offers not only the chance to work remotely but also a comprehensive relocation package, making your transition to Lisbon seamless and enjoyable, even if you have no prior experience in the energy industry.
Responsibilities:
- Dutch Communication Maestro:
- Utilize your fluency in Dutch to engage with customers, answering inquiries and providing support through various channels, including email, chat, and phone.
- Be the ambassador of our brand, ensuring clear and effective communication with Dutch-speaking customers.
- Customer Support Dynamo:
- Learn the ins and outs of our energy solutions to address customer questions and concerns, fostering positive relationships.
- Provide exceptional service to our customers, ensuring their satisfaction with our products and services.
- Relocation Adventure:
- Enjoy a smooth transition to Lisbon with our relocation package, covering flight tickets and providing accommodation support.
- Immerse yourself in the rich culture, warm climate, and vibrant lifestyle of Lisbon.
- Health and Wellness Advocate:
- Prioritize your well-being with a competitive salary and comprehensive health and life insurance coverage.
- Participate in wellness programs to maintain a healthy work-life balance.
- Energy Transition Contributor:
- Contribute to our mission of sustainability by educating customers on the benefits of our energy solutions.
- Collaborate with the team to gather customer feedback and contribute to continuous improvement.
Requirements:
- Fluent in Dutch, both written and spoken.
- A positive attitude with a passion for delivering outstanding customer service.
- No prior experience necessary we welcome fresh perspectives and provide comprehensive training.
- Strong communication skills and a willingness to learn.
Perks and Benefits:
- Competitive salary commensurate with your skills and experience.
- Comprehensive health and life insurance coverage for your peace of mind.
- Remote work flexibility, allowing you to balance work and life seamlessly.
- Relocation package, including flight tickets to Lisbon and accommodation support.
- Opportunities for professional development and career advancement.
Embark on your energy journey by sending your resume!