About the job Finish Speaking Customer Advisor (Remote)
Are you a fluent Finnish speaker with a passion for customer service? Elevate your career as a Finnish-Speaking Remote Customer Advisor, embracing the opportunity to work from the comfort of your home. While the position is remote, a comprehensive relocation package is available for those coming to Athens, covering flight tickets and accommodation. Whether you're a seasoned professional or entering the field, this role offers a competitive salary, health, and life insurance. Join our diverse and dynamic team, making a positive impact on customer experiences from anywhere in the world.
About Us: We are committed to delivering exceptional customer service experiences. Join our globally dispersed team, where your role as a Finnish-Speaking Remote Customer Advisor will be crucial in ensuring customer satisfaction and building lasting connections.
Position Overview: As a Finnish-Speaking Remote Customer Advisor, you will play a key role in providing outstanding customer support while enjoying the flexibility of working remotely. This position offers the chance to contribute to a global team and make a difference in the lives of our Finnish-speaking customers.
Key Responsibilities:
- Remote Customer Support: Provide assistance to Finnish-speaking customers through various channels, including phone, email, and chat, ensuring prompt and effective solutions.
- Language Proficiency: Leverage your Finnish language skills to communicate professionally and empathetically, creating positive customer interactions.
- Issue Resolution: Resolve customer inquiries and concerns with efficiency and a commitment to exceeding expectations.
- Product Knowledge: Develop a deep understanding of our products and services to deliver accurate and helpful information to customers.
- Continuous Learning: Stay updated on company policies, procedures, and industry trends, contributing to ongoing improvement in customer support practices.
Qualifications:
- Fluent in Finnish (both written and spoken).
- Strong communication and interpersonal skills.
- Prior customer service experience is advantageous but not mandatory.
Perks:
- Remote Flexibility: Enjoy the flexibility of working from anywhere, contributing to a global team and thriving in a remote work environment.
- Relocation Package: For those relocating to Athens, our comprehensive package covers flight tickets and accommodation, ensuring a smooth transition.
- Competitive Salary: Recognizing your dedication to providing excellent customer service to our Finnish-speaking clientele.
- Health and Life Insurance: Comprehensive coverage to prioritize your well-being, reflecting our commitment to your health.
Why Join Us:
- Global Collaboration: Be part of a diverse and inclusive team, collaborating with colleagues from various locations to create a vibrant and supportive work culture.
- Professional Growth: Opportunities for career development within the customer service field, with ongoing training and support.
- Customer Impact: Contribute to building strong customer relationships and ensuring unparalleled satisfaction for our Finnish-speaking customers.
Ready to join us in making a global impact from the comfort of your home? We're excited to have you on board! Submit your application, including your resume!