Job Openings Customer Support Representative - Dutch Speaker | Lisbon, Portugal

About the job Customer Support Representative - Dutch Speaker | Lisbon, Portugal

There's an opening for a Customer Support Representative in Lisbon, Portugal - ideal for Dutch speakers looking for their next move.

You'd be the first person customers reach when something needs sorting out - the role rewards patience and clear communication.

What you'd be doing:

  • Recognize when something needs escalating versus resolving directly
  • Keep internal systems and case notes accurate and current
  • Resolve issues efficiently without cutting corners on quality
  • Contribute to a supportive, collaborative team environment

What we're looking for:

  • Some prior customer-facing experience is a plus, though not essential
  • Reasonably tech-comfortable - happy learning new internal systems
  • Able to stay organized when handling multiple cases at once
  • Clear, professional communication style, written and verbal

Details:

  • Work model: On-Site

This is one of several openings we're currently recruiting for in Portugal - worth asking what else might fit if this one isn't quite right.

We review applications on a rolling basis, so it's worth applying sooner rather than later.