Job Openings
Customer Support Representative - Dutch Speaker | Lisbon, Portugal
About the job Customer Support Representative - Dutch Speaker | Lisbon, Portugal
There's an opening for a Customer Support Representative in Lisbon, Portugal - ideal for Dutch speakers looking for their next move.
You'd be the first person customers reach when something needs sorting out - the role rewards patience and clear communication.
What you'd be doing:
- Recognize when something needs escalating versus resolving directly
- Keep internal systems and case notes accurate and current
- Resolve issues efficiently without cutting corners on quality
- Contribute to a supportive, collaborative team environment
What we're looking for:
- Some prior customer-facing experience is a plus, though not essential
- Reasonably tech-comfortable - happy learning new internal systems
- Able to stay organized when handling multiple cases at once
- Clear, professional communication style, written and verbal
Details:
- Work model: On-Site
This is one of several openings we're currently recruiting for in Portugal - worth asking what else might fit if this one isn't quite right.
We review applications on a rolling basis, so it's worth applying sooner rather than later.