Customer Support Representative - French Speaker | Lisbon, Portugal

A French-speaking Customer Support Representative is needed for a team based in Lisbon, Portugal.

You'd be the first person customers reach when something needs sorting out - the role rewards patience and clear communication.

What you'd be doing:

• Respond to customer questions across phone, chat, and/or email
• Flag recurring issues so they can be addressed at the source
• Stay calm and clear with customers even when they're frustrated
• Resolve issues efficiently without cutting corners on quality

What we're looking for:

• Reasonably tech-comfortable - happy learning new internal systems
• Clear, professional communication style, written and verbal
• Fluent French, written and spoken
• Some prior customer-facing experience is a plus, though not essential

Details:

• Work model: On-Site

This is one of several openings we're currently recruiting for in Portugal - worth asking what else might fit if this one isn't quite right.

Get in touch by applying - we're moving on this one at a steady pace.