Customer Support Representative - French Speaker | Lisbon, Portugal

An employer in Lisbon is hiring for a Customer Support Representative role and building out their French team.

Day to day, you're the voice customers hear when they need help - tone and follow-through matter as much as the answer itself.

What you'd be doing:

• Keep internal systems and case notes accurate and current
• Respond to customer questions across phone, chat, and/or email
• Resolve issues efficiently without cutting corners on quality
• Flag recurring issues so they can be addressed at the source

What we're looking for:

• Eligible to work in the EU (citizenship, valid permit, or equivalent)
• Solid working English alongside your French
• Comfortable communicating in French at a professional level
• Right to work in the country without sponsorship required

Details:

• Work model: On-Site

This is one of several openings we're currently recruiting for in Portugal - worth asking what else might fit if this one isn't quite right.

Interested? Apply and we'll be in touch.