Customer Service Advisor - Danish Speaker (On-Site) (starts November)

Location: Athens, Greece
Work Model: On-Site
Schedule: 8 hours per day, 5 working days per week

A team in Athens is looking for Danish speakers to join its customer operation. Start date: 23 November 2026.

The team measures success by how well customers feel looked after, not only by how fast a case closes. You will adapt your tone to each person, from a short, friendly reply to a longer, step-by-step explanation.

Your Responsibilities:

• Resolve everyday issues without unnecessary transfers
• Keep customers informed about timescales and next steps
• Pass recurring issues to your team leader so they can be fixed at source
• Meet the quality and response standards the team sets

Requirements:

• Fluent Danish
• Good English for internal tools and written documentation
• Patience and a helpful manner, even in difficult conversations
• Attention to detail and accurate record keeping
• Basic computer skills and confidence with web-based tools
• Eligible to work in Greece (EU citizenship, a valid work permit, or a refugee protection certificate)

Send your application through the button on this page, and we will contact you about what happens next.