Customer Service Representative - Norwegian Speaker (On-Site)

Location: Athens, Greece
Work Model: On-Site
Schedule: 8 hours per day, 5 working days per week

Good Norwegian and a steady, friendly manner are the foundation of this role in Athens. Start date: 3 November 2026.

You will handle everyday requests from start to finish and escalate only when it is genuinely needed. You will be the first person customers reach when something needs sorting out.

Your Responsibilities:

• Meet the quality and response standards the team sets
• Resolve everyday issues without unnecessary transfers
• Suggest improvements that reduce repeat contacts
• Answer questions about products, orders and accounts

Requirements:

• Fluent Norwegian
• Good English for internal tools and written documentation
• Comfortable learning new internal systems quickly
• Attention to detail and accurate record keeping
• Willingness to work the shift pattern set for the team
• Eligible to work in Greece (EU citizenship, a valid work permit, or a refugee protection certificate)

Interested? Submit your application below and our recruitment team will get back to you shortly.