Technical Support Advisor Portuguese + English On-site in La Coruña

Job Details

• Location: La Coruña, Spain

• Languages: Portuguese + English

• Start Date: ASAP

• Schedule: Monday to Friday, 9:00 to 19:00

• Work Mode: On-site

Your Mission

Join a dynamic international team in beautiful La Coruña, where technology meets customer care.
As a Technical Support Advisor, youll be the go-to expert for assisting users, solving technical issues, and ensuring every interaction leaves a positive impact.
Your mission? To make technology simple and enjoyable for everyone who reaches out for your help.

What Youll Do

• Provide first-class technical support to customers via phone, email, or chat.

• Diagnose and troubleshoot software or hardware issues efficiently.

• Guide users through step-by-step solutions with clarity and patience.

• Escalate complex cases to higher-level teams when necessary.

• Keep detailed records of customer interactions and technical solutions.

• Collaborate with your colleagues to ensure a smooth customer experience.

What You Bring

• Fluency in Portuguese and English (both written and spoken).

• Strong communication and problem-solving skills.

• Basic understanding of computer systems, networks, and mobile technologies.

• A customer-oriented mindset and a passion for helping people.

• Ability to work independently and within a team in a fast-paced environment.

What We Offer

• A full-time, stable contract with working hours that respect your personal life.

• Professional training to help you become a true tech expert.

• A friendly, multicultural team that values collaboration and growth.

• Opportunities for career development within an international environment.

• Modern office space in La Coruña, close to everything you need.

Apply today and join our international team in La Coruña!

To apply, please send your CV and a short paragraph about yourself to zineb.juedi@cbtalents.org