Hiring Live Expert - Dutch + English - Barcelona

Live Expert Dutch + English On-site

Location: Barcelona, Spain
Start Date: ASAP
Schedule: 39h/week | Monday to Friday, 09:00 18:00
Work Mode: On-site

Your Mission:

Were looking for a Live Expert to join our international team in Barcelona!
In this role, youll engage directly with Dutch and English-speaking customers through live chat and video to provide support, guidance, and product expertise.
Your goal? To create a seamless and engaging customer experience that leaves every client satisfied and confident.

What Youll Do:

• Interact with customers via live chat, video, and email in Dutch and English.

• Provide detailed product information and personalized recommendations.

• Troubleshoot customer issues and ensure efficient problem resolution.

• Maintain accurate customer records and feedback for process improvement.

• Collaborate with other departments to deliver the best customer experience.

What You Bring:

• Fluency in Dutch and English (spoken and written).

• Excellent communication and presentation skills.

• Friendly, confident, and empathetic approach to customer interaction.

• Strong technical understanding and ability to adapt quickly.

• Previous experience in customer service, sales, or technical support is a plus.

What We Offer:

• Full-time, on-site position in Barcelona .

• Dynamic, multicultural, and supportive environment.

• Continuous training and career development opportunities.

• Competitive salary and benefits package.

• A positive workplace where your skills truly make an impact.

How to Apply:

Interested? Send your CV and a short paragraph introducing yourself to zineb.juedi@cbtalents.org