Customer Support Representative - Hebrew Speaker | Lisbon, Portugal

An employer in Lisbon is hiring for a Customer Support Representative role and building out their Hebrew team.

Day to day, you're the voice customers hear when they need help - tone and follow-through matter as much as the answer itself.

What you'd be doing:

• Respond to customer questions across phone, chat, and/or email
• Flag recurring issues so they can be addressed at the source
• Resolve issues efficiently without cutting corners on quality
• Stay calm and clear with customers even when they're frustrated

What we're looking for:

• Able to stay organized when handling multiple cases at once
• Reasonably tech-comfortable - happy learning new internal systems
• Clear, professional communication style, written and verbal
• Comfortable in a fast-moving, customer-facing role

Details:

• Work model: On-Site

This is one of several openings we're currently recruiting for in Portugal - worth asking what else might fit if this one isn't quite right.

Apply below and our recruitment team will follow up with next steps.