Customer Support Representative - Dutch Speaker | Lisbon, Portugal

New opening: Customer Support Representative, Lisbon, Portugal. Dutch speakers encouraged to apply.

Day to day, you're the voice customers hear when they need help - tone and follow-through matter as much as the answer itself.

What you'd be doing:

• Follow up on open cases rather than letting them sit
• Recognize when something needs escalating versus resolving directly
• Keep internal systems and case notes accurate and current
• Contribute to a supportive, collaborative team environment

What we're looking for:

• Comfortable in a fast-moving, customer-facing role
• Right to work in the country without sponsorship required
• Able to stay organized when handling multiple cases at once
• Clear, professional communication style, written and verbal

Details:

• Work model: On-Site

Relocation support, where offered, is handled directly with the employer and discussed during the process - happy to walk you through what applies here.

Applications are open now - we'd rather hear from you and say no thanks than have you sit on the fence.