Customer Service - German Speaker | Porto, Portugal

An international employer based in Porto, Portugal is hiring a Customer Service to join their German-speaking team.

You'd be the first person customers reach when something needs sorting out - the role rewards patience and clear communication.

What you'd be doing:

• Keep internal systems and case notes accurate and current
• Follow up on open cases rather than letting them sit
• Recognize when something needs escalating versus resolving directly
• Contribute to a supportive, collaborative team environment

What we're looking for:

• Fluent German, written and spoken
• Reasonably tech-comfortable - happy learning new internal systems
• Some prior customer-facing experience is a plus, though not essential
• Clear, professional communication style, written and verbal

Details:

• Work model: On-Site

This is one of several openings we're currently recruiting for in Portugal - worth asking what else might fit if this one isn't quite right.

Apply below and our recruitment team will follow up with next steps.