CS (GPAC) - Dutch Speaker | Lisbon, Portugal

We're recruiting a CS (GPAC) for a growing team in Lisbon, Portugal.

You'd be the first person customers reach when something needs sorting out - the role rewards patience and clear communication.

What you'd be doing:

• Flag recurring issues so they can be addressed at the source
• Resolve issues efficiently without cutting corners on quality
• Stay calm and clear with customers even when they're frustrated
• Respond to customer questions across phone, chat, and/or email

What we're looking for:

• Reasonably tech-comfortable - happy learning new internal systems
• Able to stay organized when handling multiple cases at once
• Clear, professional communication style, written and verbal
• Some prior customer-facing experience is a plus, though not essential

Details:

• Work model: On-Site

We work with employers across several European markets, so even if this particular role isn't a perfect match, it's worth staying in touch.

Applications are open now - we'd rather hear from you and say no thanks than have you sit on the fence.