Customer Support Representative - Dutch Speaker | Sofia, Bulgaria

An employer in Sofia is hiring for a Customer Support Representative role and building out their Dutch team.

It's a front-line support role: fielding questions, solving problems, and making sure people leave the conversation satisfied.

What you'd be doing:

• Follow up on open cases rather than letting them sit
• Flag recurring issues so they can be addressed at the source
• Stay calm and clear with customers even when they're frustrated
• Contribute to a supportive, collaborative team environment

What we're looking for:

• Eligible to work in the EU (citizenship, valid permit, or equivalent)
• Right to work in the country without sponsorship required
• Comfortable in a fast-moving, customer-facing role
• Able to stay organized when handling multiple cases at once

Details:

• Work model: On-Site

We keep candidates updated at each stage rather than leaving you guessing after you apply.

If this sounds like a fit, go ahead and apply - happy to answer questions along the way.