Customer Service Advisor - Dutch Speaker (On-Site) (starts November)

Location: Athens, Greece
Work Model: On-Site
Schedule: 8 hours per day, 5 working days per week

We are recruiting Dutch speakers for a role that mixes everyday support with real problem solving in Athens. Start date: 9 November 2026.

Expect a steady flow of questions about products, orders and accounts. The team measures success by how well customers feel looked after, not only by how fast a case closes.

Your Responsibilities:

• Follow up on open cases so that customers are not left waiting
• Answer questions about products, orders and accounts
• Pass recurring issues to your team leader so they can be fixed at source
• Handle billing and account questions with care and accuracy

Requirements:

• Fluent Dutch
• Good English for internal tools and written documentation
• Comfortable learning new internal systems quickly
• Ability to stay organised when handling several cases at once
• Basic computer skills and confidence with web-based tools
• Eligible to work in Greece (EU citizenship, a valid work permit, or a refugee protection certificate)

If this sounds like the right role for you, apply below and ask anything you need to know along the way.